This indicates that your payout was unsuccessful. You should've received an email informing you that your funds have been sent back to us. The Partner Platform will credit the corresponding amount back to your platform account.
Bank and card payouts are usually refunded for one of the following reasons:
- The bank account or card account is closed
- The bank account number, routing number, or card details were incorrect
- The receiving bank or card issuer rejected the transfer
For bank payouts, please check with your bank to ensure your account is active, able to receive ACH deposit, and that the account number and routing number you provided are correct.
For card payouts, please confirm with your card issuer that your card is active and able to receive payouts.
We're not able to resend this payout for you. Once your platform account has been credited back, you'll need to initiate a new payout and select a valid payout method during the process.
If your platform account hasn't been credited back, please reach out to the Partner Platform's support team directly — they manage your account balance, not Breeze.
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