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My bank payout is “Processed” but I haven’t received my funds

This means the bank transfer has been successfully processed on our end. However, this does not mean the funds will appear in your account immediately.

Once sent, the funds are routed through the banking network before reaching your bank. Your bank will then process the transfer and deposit the funds into your account.

Transfers are handled during the business hours of the financial institutions involved (Monday–Friday, excluding major holidays and bank holidays) and typically take up to 3 business days to complete, depending on processing times.

If you'd like more details, you can reach out to your bank directly. Where available, an ACH Trace Number will be provided which you can share with your bank to help track the transfer.

 
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