Verification
Get help with verifying your identity and account details so your transactions can be processed smoothly and securely.
How long does verification take?›How do I verify my account?›Why am I being asked to verify again?›How is my personal data stored and protected?›I don’t have the required information or documents. What should I do?›Why is my information not going through?›Why do I need to verify my identity?›What if my address doesn’t match my ID?›What happens if I don’t complete my verification?›Why is verification required for gaming and sweepstakes transactions?›Why is my verification under review?›Can I use a digital or paper copy of my ID?›My ID is expired — what should I do?›My proof of address has expired — what should I do?›My proof of address is missing or wasn't accepted — what counts as valid proof of address?›