If your payout is still showing as "Pending," open the transaction details to see if any action is needed on your end.
Some common reasons for a pending transfer:
- You still need to confirm the transaction. Tap through the link in the details to complete your payout request.
- Your account verification hasn't been approved yet. No action is needed at this point. Your information will be manually reviewed by our team, usually completed within 1–2 business days. Keep an eye out for an email from us if we need any additional information from you.
- We're waiting for the Partner Platform to approve your request. Some platforms run an additional review before releasing your funds. How long this takes is set by the platform — if you need more information, please reach out to their support team directly.
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